Privacy Policy

This Privacy Policy describes how harkuhn.com (the “Site” or “we”) collects,
uses, and discloses your Personal Information when you visit or make a purchase
from the Site.

Collecting Personal
Information

When you visit the Site, we collect certain information about your device, your
interaction with the Site, and information necessary to process your purchases.
We may also collect additional information if you contact us for customer
support. In this Privacy Policy, we refer to any information that can uniquely
identify an individual (including the information below) as “Personal Information”.
See the list below for more information about what Personal Information we
collect and why.

Device information

  • Examples of Personal Information
    collected:
     version of web browser, IP
    address, time zone, cookie information, what sites or products you view,
    search terms, and how you interact with the Site.
  • Purpose of collection: to
    load the Site accurately for you, and to perform analytics on Site usage
    to optimize our Site.
  • Source of collection: Collected
    automatically when you access our Site using cookies, log files, web
    beacons, tags, or pixels
  • Disclosure for a business purpose: shared
    with our processor Shopify 

Order information

  • Examples of Personal Information
    collected:
     name, billing address,
    shipping address, payment information (including credit card numbers),
    email address, and phone number.
  • Purpose of collection: to
    provide products or services to you to fulfill our contract, to process
    your payment information, arrange for shipping, and provide you with
    invoices and/or order confirmations, communicate with you, screen our
    orders for potential risk or fraud, and when in line with the preferences
    you have shared with us, provide you with information or advertising
    relating to our products or services.
  • Source of collection: collected
    from you.
  • Disclosure for a business
    purpose: 
    shared with our processor Shopify
    and partners United Bank Limited, Summit Bank, Paypal, Trax, and TCS.

Customer support information

  • Examples of Personal Information
    collected:
     Name, email address, phone
    number, address, Order ID
  • Purpose of collection: to
    provide customer support.
  • Source of collection: collected
    from you.
  • Disclosure for a business purpose: United
    Bank Limited, Summit Bank, Paypal, Trax, and TCS.

Sharing Personal
Information

We share your Personal Information with service providers to help us provide our
services and fulfill our contracts with you, as described above. For example:

  • We use Shopify to power our online
    store. You can read more about how Shopify uses your Personal Information
    here: https://www.shopify.com/legal/privacy.
  • We may share your Personal
    Information to comply with applicable laws and regulations, to respond to
    a subpoena, search warrant, or other lawful request for information we
    receive, or to otherwise protect our rights.

Behavioural Advertising

As described above, we use your Personal Information to provide you with targeted
advertisements or marketing communications we believe may be of interest to
you. For example:

  • We use Google Analytics to help us
    understand how our customers use the Site. You can read more about how
    Google uses your Personal Information
    here: https://policies.google.com/privacy?hl=en.You can also opt-out
    of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
  • We share information about your
    use of the Site, your purchases, and your interaction with our ads on
    other websites with our advertising partners. We collect and share some of
    this information directly with our advertising partners, and in some cases
    through the use of cookies or other similar technologies (which you may
    consent to, depending on your location).
  • For more information about how
    targeted advertising works, you can visit the Network Advertising
    Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

Using Personal Information

We use your personal Information to provide our services to you, which includes:
offering products for sale, processing payments, shipping and fulfillment of
your order, and keeping you up to date on new products, services, and offers.

RETENTION

When you place an order through the Site, we will retain your Personal Information
for our records unless and until you ask us to erase this information. For more
information on your right of erasure, please see the ‘Your rights’ section
below.

Cookies

A cookie is a small amount of information that’s downloaded to your computer or
device when you visit our Site. We use a number of different cookies, including
functional, performance, advertising, and social media or content cookies.
Cookies make your browsing experience better by allowing the website to
remember your actions and preferences (such as login and region selection).
This means you don’t have to re-enter this information each time you return to
the site or browse from one page to another. Cookies also provide information
on how people use the website, for instance whether it’s their first time
visiting or if they are a frequent visitor.

The length of time that a cookie remains on your computer or mobile device depends
on whether it is a “persistent” or “session” cookie. Session cookies last until
you stop browsing and persistent cookies last until they expire or are deleted.
Most of the cookies we use are persistent and will expire between 30 minutes
and two years from the date they are downloaded to your device.

You can control and manage cookies in various ways. Please keep in mind that
removing or blocking cookies can negatively impact your user experience and
parts of our website may no longer be fully accessible.

Most browsers automatically accept cookies, but you can choose whether or not to
accept cookies through your browser controls, often found in your browser’s
“Tools” or “Preferences” menu. For more information on how to modify your
browser settings or how to block, manage or filter cookies can be found in your
browser’s help file or through such sites as www.allaboutcookies.org.

Do Not Track

Please note that because there is no consistent industry understanding of how to
respond to “Do Not Track” signals, we do not alter our data collection and
usage practices when we detect such a signal from your browser.

Your Rights

If you are a Pakistani resident, you have the right to access personal information
we hold about you and to ask that your personal information be corrected,
updated, or deleted. If you would like to exercise this right, please contact
us through the contact information below. Additionally, if you are a Pakistani
resident, we note that we are processing your information to fulfill contracts
we might have with you (for example if you make an order through the Site), or
otherwise to pursue our legitimate business interests listed above.

DATA RETENTION

When you place an order through the Site, we will maintain your Order Information
for our records unless and until you ask us to delete this information.

Changes

We may update this privacy policy from time to time in order to reflect, for
example, changes to our practices or for other operational, legal or regulatory
reasons.

Contact

For more information about our privacy practices, if you have questions, or if you
would like to make a complaint, please contact us by e-mail at
[harkuhn.gb@gmail.com] or by mail using the details provided below:

Harkuhn Jewellery, Gilgit 15100, Pakistan

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